live match Privacy Policy

When you register for a live match account, we collect personal information such as your full name, date of birth, email address, mobile number, and a username of your choice. We also collect financial details necessary for processing deposits and withdrawals in Philippine pesos, including your preferred payment method and transaction history on the platform. As you use our services, we automatically gather technical data such as your device type, browser version, IP address, and pages visited — this helps us improve platform performance and detect unusual activity. If you contact our support team, we may retain records of that communication to resolve your query and improve our service quality. All information collected is limited to what is genuinely needed to operate the platform safely and in compliance with Philippine law. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming checks. You may review or update your personal details at any time by accessing your account settings on the live match platform.

The personal information you provide is used primarily to create and manage your account, process transactions, and deliver the sports betting, casino-style games, and bingo services available on the platform. We use your contact details to send important account notifications, security alerts, and updates about platform features that are relevant to Filipino players. Technical data collected during your sessions helps us identify and fix performance issues, optimise the mobile experience, and ensure the platform loads reliably across different devices and network conditions in the Philippines. Where required by Philippine law or regulatory bodies, we may use your information to conduct identity verification, age checks, and responsible gaming assessments. We may also use aggregated, anonymised data to analyse platform trends and improve our product — this data cannot be used to identify you personally. live match does not use your personal information to make automated decisions that significantly affect your rights without human review. If you have opted in to receive promotional communications, we may send you relevant offers; you can withdraw this consent at any time through your account preferences.

live match does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. These partners are required to handle your information in accordance with applicable Philippine data privacy standards and are not permitted to use it for any purpose beyond the service they provide to us. In cases where we are legally obligated to disclose information — for example, in response to a valid court order, regulatory request, or law enforcement inquiry in the Philippines — we will comply with those requirements. If live match undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will never disclose your financial account details, passwords, or government-issued identification numbers to any unauthorised party. Any third-party links that may appear on the platform lead to separate websites with their own privacy practices, and live match is not responsible for those practices.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and processed by live match. You have the right to access a copy of the personal information we hold about you, and to request corrections if any details are inaccurate or outdated. You may also request the deletion or blocking of your personal data in circumstances where it is no longer necessary for the purpose it was collected, subject to our legal and regulatory obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may object to the processing of your personal data for direct marketing purposes at any time, and we will act on that request promptly. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page. We aim to respond to all data subject requests within a reasonable timeframe in accordance with Philippine law.

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to keep your login credentials confidential at all times. Sensitive data transmitted between your device and our servers is encrypted using secure protocols to prevent interception during transit. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, tax regulations, and our internal compliance obligations. Once your data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law. If you have concerns about the security of your account, please contact our support team immediately so we can take appropriate action.